ABOUT US
HELLO ALL NEW AND RETURNING GUESTS! Hi, I’m Chaiyse! I’m a licensed cosmetologist specializing in natural hair care, offering versatile, personalized services — most including a relaxing shampoo and precise trim. I care deeply about the health and integrity of your hair and love building long-term relationships with clients who want beautiful, manageable hair for years to come. Enjoy complimentary snacks, drinks, and TV entertainment while I create a look that’s polished, healthy, and uniquely yours. I can’t wait to meet you and make your time in my chair a highlight of your day! BEFORE BOOKING Please take a moment to review the services, policies, and pricing before scheduling your appointment. Make sure all forms are completed and any questions about your hair, scalp, or skin concerns are noted. This helps Chaiyse provide the safest, most personalized experience and ensures your appointment runs smoothly. SANITATION POLICY / SERVICE REFUSAL For health and safety, all forms must be completed before your service begins. Services may be refused or rescheduled if you arrive with excessive buildup, strong odors, visible dirt, lice or nits, open wounds, bleeding, or any contagious condition. Services will also be declined if hair or scalp conditions prevent proper sanitation of tools or the service area. This policy ensures a clean and safe environment for all clients. PREPARING FOR YOUR APPOINTMENT Please arrive with your hair ready for your scheduled service. Check your desired service’s information tab for specific preparation instructions. If your hair needs additional attention, please add the service to your booking or notify Chaiyse ahead of time. If it isn’t added and there isn’t enough time during your appointment, it may need to be rescheduled. BOOKING POLICY Cancellations & Reschedules: Appointments must be canceled or rescheduled at least 24 hours in advance. Cancellations or reschedules made less than 24 hours before your appointment will incur a 50% inconvenience fee. No-Shows: Failure to show up for your appointment will result in a ban from future bookings. Late Policy: Life happens! All appointments have a 10-minute grace period. If you’re running late, please notify Chaiyse as soon as possible — you may still be able to be seen! Sick Policy: For the health and safety of everyone, please reschedule your appointment if you are experiencing symptoms of illness, including fever, cough, sore throat, or other contagious conditions. We appreciate your understanding in keeping the salon safe and comfortable for all clients and staff. All terms agreed upon booking*
CANCELLATION POLICY
Appointments must be canceled or rescheduled at least 24 hours in advance. Cancellations or reschedules made less than 24 hours before your appointment will incur a 50% inconvenience fee. All terms agreed upon booking*